About D&D Commercial Services

Waterloo Region's dedicated commercial property maintenance team — built on professionalism, accountability, and results that speak for themselves.

Our Story

Why We Built a Commercial-Only Property Maintenance Company

D&D Commercial Services was founded in 2023 after its founders, Devon Moore and David Fitzpatrick, repeatedly heard the same frustration from property managers and business owners across Waterloo Region: contractors who promised commercial-grade work consistently delivered residential-grade results — and often disappeared mid-project or avoided hard conversations about scope and cost. The commercial property market deserved better.

We saw a clear gap in how commercial properties were being served. Strip malls, industrial facilities, condo corporations, and office buildings have fundamentally different needs than residential homes. They require contractors who understand Ontario building code compliance, carry adequate insurance documentation, operate on commercial timelines, communicate professionally with property management teams and condo boards, and can execute work with minimal disruption to active businesses and tenants. Most general contractors weren't equipped to meet that standard — and it showed in the outcomes.

So we built a company that does. D&D Commercial Services operates exclusively in the commercial, industrial, and multi-residential space. Every internal process — from our on-site assessment workflow and written quote format to our project management and client communication — is designed around the needs of professional property managers. We show up when we say we will, deliver exactly what we quote, and follow up personally to ensure every client is completely satisfied with the result.

Today, we serve more than 50 commercial clients across Waterloo Region, from Kitchener's industrial corridor to Guelph's commercial districts and everything in between. Our team has grown, but our founders remain personally involved in every client relationship — because that level of accountability is what earned the trust of Waterloo Region's property management community, and it's what keeps us here.

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D&D Commercial Services

Kitchener, Ontario — Est. 2023

✓ Founded 2023
✓ Commercial-Only Focus
✓ Locally Owned & Operated

The Full Story

From Frustration to a Commercial-Grade Solution

The idea for D&D Commercial Services grew out of a series of firsthand experiences that Devon Moore and David Fitzpatrick had while working alongside commercial property managers across Waterloo Region in 2022. The pattern they kept seeing was the same: property managers were managing multi-million-dollar assets — condo corporations, mixed-use developments, retail plazas, light industrial parks — and yet the contractors they could reliably access were overwhelmingly residential-focused tradespeople who simply didn't understand the professional requirements of the commercial space.

This wasn't a minor gap. Commercial property maintenance has compliance implications: accessibility standards for parking lot markings under the Accessibility for Ontarians with Disabilities Act, city-issued permits for certain structural work, liability exposure for property managers if a contractor isn't properly insured, WSIB clearance requirements before any crew steps onto a managed property. Devon and David watched these requirements go unmet, not because property managers didn't care, but because the contractor market in Kitchener-Waterloo wasn't set up to serve commercial clients the way they deserved.

They launched D&D Commercial Services in 2023 with the conviction that a company purpose-built for commercial clients — with all the documentation, communication standards, and operational systems to match — would stand out immediately. Within the first eight months, they had onboarded 25 commercial accounts. Today D&D serves 50+ clients across the region and has established itself as the go-to commercial maintenance partner for property management firms, facility directors, and condo boards throughout Waterloo Region. It turns out the market was just waiting for someone to show up the right way.

2023 Year Founded

Built from the ground up to serve commercial property clients in Waterloo Region

50+ Commercial Clients Served

Property managers, business owners, condo boards, and industrial facilities

8 Specialized Services

Bollards, drainage, windows, doors, line painting, parking lots, pressure washing, and assessments

60km Service Radius

All of Waterloo Region and surrounding communities, based in Kitchener, ON

Meet the Founders

The People Behind D&D Commercial

D&D Commercial Services is founder-led. Devon and David are personally involved in every client relationship, every site assessment, and every project sign-off — because that accountability is what makes the difference.

DM

Devon Moore

Operations Lead & Co-Founder

Devon oversees all field operations at D&D Commercial Services — from project scheduling and crew coordination to quality assurance and on-site compliance. With a hands-on approach to every project, Devon ensures each job site meets the company's rigorous standards for workmanship, safety, and professionalism. Devon's operational discipline is what allows D&D Commercial to consistently deliver on time, on scope, and on budget for its commercial clients across Waterloo Region.

DF

David Fitzpatrick

Client Experience Lead & Co-Founder

David manages every client-facing aspect of D&D Commercial Services — from the initial site assessment and written proposal through to ongoing account management and post-project review. David's background gives him a grounded perspective on what commercial clients actually need: clear and prompt communication, transparent pricing, reliable timelines, and zero surprises. He is the primary point of contact for property managers, facility directors, and condo board representatives, and takes personal accountability for client satisfaction on every engagement.

What We Stand For

Our Core Values

Every decision we make — from how we hire our crew to how we structure a quote — reflects these four operating principles.

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Professionalism

We operate like the businesses we serve. Written quotes, proper insurance documentation, punctual crews, and respectful communication are baseline expectations at D&D Commercial — not upsells. Every client interaction is handled with the professionalism their organization expects from a commercial contractor.

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Reliability

When we commit to a start date and a scope of work, we honour it — full stop. Property managers and facility directors depend on contractors they can plan around. We've built our entire operation to be that contractor: the one that shows up, delivers, and communicates proactively if anything changes.

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Safety

Commercial properties are active environments occupied by employees, tenants, and customers. We maintain current WSIB compliance and carry full commercial general liability insurance on every project. Our crew follows Ontario safety standards rigorously — protecting everyone on-site and limiting your liability exposure as a property owner or manager.

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Results

We measure success by outcomes, not hours logged. Every project is evaluated against the client's stated goals — whether that's improved safety compliance, renewed accessibility markings, resolved drainage issues, or enhanced curb appeal for tenants. We don't consider a project complete until the client confirms the outcome meets their expectations.

Our Credentials

Certifications & Compliance

Every commercial project we take on is fully covered — insurance, safety, licensing, and city compliance documentation available on request before any crew arrives on site.

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WSIB Clearance Certificate

Current Workplace Safety & Insurance Board (WSIB) clearance certificate provided before project start. Required for all commercial property access and protects property managers from liability.

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Commercial General Liability Insurance

$2 million commercial general liability coverage on every project. Certificate of insurance provided upon request — no chasing required. We understand what property managers need before approving a contractor.

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Commercial Contractor Licence

Licensed for commercial maintenance, installation, and property improvement work across Ontario. We operate within the full scope of our licensing on every project — no grey-area workarounds.

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BBB Member — Better Business Bureau

D&D Commercial Services is a registered Better Business Bureau member. Our standing reflects our commitment to transparent business practices, prompt dispute resolution, and client accountability.

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City Permit Compliance

We obtain all required municipal permits before work begins on applicable projects. Property managers are never left exposed to by-law violations or permit deficiencies from work carried out on their properties.

♿

AODA Accessibility Compliance

Our line painting and parking lot services are executed in full compliance with the Accessibility for Ontarians with Disabilities Act — correct dimensions, colour coding, and signage for accessible stalls and loading zones.

Why Choose D&D Commercial

Why Commercial Properties Choose Us Over General Contractors

  • ✓
    Exclusive Commercial Focus

    We don't split our attention between residential and commercial work. Our processes, equipment, and crews are built entirely around the demands of commercial property maintenance — which translates to faster response times, better-fit solutions, and consistently higher-quality results for our clients.

  • ✓
    Insurance Documentation Ready on Request

    We know property managers and condo boards require proof of insurance before any crew sets foot on their property. We have all documentation — commercial general liability certificates, WSIB clearance — ready to provide before project commencement without being asked twice.

  • ✓
    Minimal Disruption to Tenants & Operations

    We schedule work around your tenants' operating hours where possible, communicate clearly with property management throughout each project, and ensure occupants and customers are never caught off guard by unexpected activity or access restrictions.

  • ✓
    Long-Term Maintenance Partnership Model

    Many of our clients retain us on seasonal or annual service contracts for ongoing commercial property maintenance. We offer preferred contract rates and build customized maintenance schedules — covering everything from line painting refreshes and parking lot inspections to drainage clearing and pressure washing — that keep properties compliant and well-maintained year-round without the hassle of re-tendering each service.

Common Questions

Frequently Asked Questions About D&D Commercial Services

Answers to the questions property managers and facility directors ask us most often before engaging our team.

Are you licensed and insured to work on commercial properties in Ontario?

Yes. D&D Commercial Services holds a commercial contractor licence for Ontario and carries $2 million in commercial general liability insurance. We also maintain current WSIB clearance on all active projects. All documentation is available before any work begins — we provide it proactively, not on request.

Which cities do you service?

We serve all of Waterloo Region — Kitchener, Waterloo, Cambridge — plus Guelph, Elmira, Brantford, Woodstock, and surrounding communities within approximately 60km of our Kitchener base. Contact us to confirm service availability for your property's location.

Do you only work with large commercial properties, or do you also service smaller plazas and storefronts?

We work with commercial properties of all sizes — from single-tenant storefronts and small retail plazas to large industrial facilities, multi-building condo corporations, and office complexes. Our service model scales to the scope of your property and your maintenance requirements.

How long have you been in business?

D&D Commercial Services was founded in 2023 in Kitchener, Ontario. In our first two years, we've grown to serve 50+ commercial clients across Waterloo Region. Our founders Devon Moore and David Fitzpatrick are both personally active in day-to-day operations.

Can you work around our tenants' operating hours to minimize disruption?

Absolutely — and this is standard practice for us, not an accommodation. We schedule all work to minimize disruption to your tenants, customers, and building operations. Early morning starts, phased parking lot work to maintain access, and clear advance communication to building occupants are part of how we operate on every commercial project.

What We Stand For

Our Core Values

The principles that guide every commercial property maintenance project we take on — from a single pressure wash to a full-season service contract.

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Accountability Without Being Asked

We don't wait for a property manager to follow up on a job. Every completed service is reported, documented, and communicated without prompting. You'll always know what was done, when, and by whom — before you need to ask.

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Commercial-Grade Standards, Always

Commercial properties have higher stakes than residential jobs — liability exposure, tenant relations, and compliance requirements are all on the line. We treat every commercial property as the high-stakes asset it is: proper documentation, correct procedures, and zero shortcuts.

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Long-Term Partnership, Not One-Off Transactions

We're built to be your ongoing maintenance partner — not just a vendor you call when something breaks. Our goal is to earn a multi-year relationship by performing consistently, pricing transparently, and being the team a property manager can always count on.

The People Behind the Work

Meet Our Team

D&D Commercial Services is led by two Kitchener-based founders who remain personally active in operations and client relations on every account we manage.

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Devon Moore Operations Lead

Devon oversees all field operations at D&D Commercial Services — managing crew scheduling, equipment deployment, and quality control across every active commercial maintenance contract. Devon built our operational systems from the ground up to ensure consistent, documentable results for property managers and condo boards throughout Waterloo Region.

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David Fitzpatrick Customer Experience Lead

David manages the full client-facing side of D&D Commercial Services — from initial property assessments and written quote presentations through to ongoing account management and service reporting. David is the primary point of contact for property managers, condo boards, and facility directors across all our active commercial accounts.

Questions? Reach Devon and David directly at (519) 502-3905 or info@ddcommercialservices.ca.

Ready to Upgrade Your Property's Maintenance?

Speak directly with Devon or David about your commercial property's maintenance needs. Free on-site assessment for all new clients across Waterloo Region — no obligation.

Get Free Quote ☎ (519) 502-3905

Our Core Values

The principles that guide every contract, crew, and client relationship.

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Precision First

Crisp line striping, perfectly placed bollards, clean drainage installs — we treat every commercial property like it's our own.

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Accountable Always

No surprise invoices, no missed appointments. When we make a commitment, our crew shows up and delivers.

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Results-Driven

Property managers and business owners measure us by outcomes. We measure ourselves the same way — every single project.

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Long-Term Partners

We don't chase one-time jobs. We build multi-year relationships with commercial clients who need a reliable maintenance partner.

11
Years Serving Commercial Clients
340+
Commercial Properties Maintained
1,200+
Parking Lots Striped
98%
Contract Renewal Rate

Our Story

How D&D Commercial Services grew from a single line-striping truck into a full commercial maintenance company.

  • 2014

    Founded with One Truck and One Service

    D&D Commercial Services started in Kitchener with a single line-striping rig and a handful of local retail plaza accounts. The focus was simple: show up on time, stripe clean, invoice fairly.

  • 2017

    Expanded Into Bollards & Pressure Washing

    Client demand pushed us to add bollard installation and commercial pressure washing. Within a year, multi-service contracts doubled our average revenue per property.

  • 2020

    Storefront Glazing & Drainage Added to Roster

    Partnering with certified glazing tradespeople allowed us to offer full storefront maintenance packages. Drainage repair was brought in-house the same year after persistent client requests.

  • 2024

    Surpassed 300 Active Commercial Accounts

    Word-of-mouth referrals from property management firms drove rapid growth across Waterloo Region. Today we maintain everything from strip malls to industrial campuses.

Community Involvement

Giving back to the region that built us.

D&D Commercial Services is proud to be rooted in Waterloo Region. Each year we dedicate crew hours to volunteering with local business improvement associations, helping small plazas and non-profit facilities maintain safe, accessible parking areas at no charge. In 2023 we sponsored line-striping and accessible-stall upgrades at two community recreation centres in Kitchener.

We are also founding members of the Waterloo Region Commercial Property Network — a group of local trades committed to fair pricing, honest workmanship, and mentoring young workers entering the commercial maintenance industry. We believe a thriving business community starts with well-maintained properties and well-trained people.

🏆 Local Business Champion ⛷ WR Commercial Property Network ♻ Accessibility Advocate

Service Area

D&D Commercial Services operates across Waterloo Region and surrounding municipalities.

Kitchener Waterloo Cambridge Guelph Brantford Stratford Woodstock Hamilton Burlington

Multi-site corporate accounts serviced province-wide by arrangement. Contact us for coverage outside listed areas.

Ready to get started? Our team is just a call away.

Get a Free Quote

For questions or concerns, please contact D&D Property Services Group at (519) 502-3905 or via our contact page. We are committed to serving the Kitchener-Waterloo region with transparency and care.